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Getting started with EmailPal

The shortest path from signup to sending: pick a plan, add a domain, create or claim mailboxes, warm them, verify a list, then export SMTP into the sequencer you already use.

How onboarding works

What the EmailPal onboarding flow asks for and why billing, domains and mailboxes are in that order.

Domains and mailboxes

How EmailPal domains and mailboxes work together: register from $1, bring your own for free, bulk-provision senders, and get SMTP/IMAP in the same step as DNS. This is the hub for buying, authenticating and sending from infrastructure you control.

Buy cold email domains

Buy sending domains inside EmailPal from $1 one-time, bring a domain you already own for free, pick aged unwarmed inventory from $19, or lease pre-warmed domains whose mailboxes can send 15 emails a day immediately.

How many mailboxes per domain?

Plan on 2–5 mailboxes per sending domain. EmailPal does not reward stuffing 20 inboxes onto one name. Volume comes from more domains, with 40 cold emails per day on plan mailboxes and 15 on pre-warmed leases.

Register a domain

How to register a new sending domain through EmailPal, what TLDs cost, and when DNS is actually ready.

Bring your own domain

Point an existing domain at EmailPal. Same authentication records, same re-verification, uses a domain slot, no registration fee.

How to add mailboxes to a domain you already own

Bring the domain to EmailPal (or register it with us), wait until DNS is green, then provision mailboxes from the dashboard or API. You cannot add extra mailboxes onto a leased pre-warmed domain.

Aged, unwarmed domains

Inventory domains parked 60+ days, sold once from $19. They are aged, not pre-warmed — use the accelerated ~7 day warming ramp.

Create mailboxes

Bulk-provision EmailPal mailboxes with a naming pattern, how overage is billed, and when SMTP/IMAP is ready.

SMTP vs Google vs Outlook for cold email

EmailPal-hosted mailboxes send over SMTP/IMAP we give you. You can also connect Gmail or Outlook for warming only. Pre-warmed inventory is hosted SMTP, not a Google or Microsoft tenant. This is the page for which kind of account to use with Instantly or Smartlead.

SMTP and IMAP credentials

Where to find host, port, username and password for EmailPal mailboxes, and how to connect a sequencer.

Export mailbox credentials

How to download SMTP/IMAP credentials for many mailboxes at once, including why the link is short-lived.

Delete a mailbox

What happens when you delete a hosted mailbox versus releasing a pre-warmed lease, and how billing treats the rest of the month.

Unified inbox

How EmailPal's unified inbox collects replies across mailboxes, hides warming traffic by default, and lets you send from the dashboard or API.

Pre-warmed Mailboxes by EmailPal

This article covers everything you need to know about EmailPal's pre-warmed mailboxes. Learn how they work, what measured placement means, how pricing and the 90-day term work, and how to start sending 15 cold emails a day from day one.

Pre-Warmed Domains and Accounts

Pre-warmed domains and accounts on EmailPal are leased mailboxes on 90-day-aged domains that already finished warming, with SPF, DKIM and DMARC in place and a measured inbox-placement rate attached. Ready to send 15 cold emails a day from day one.

What "pre-warmed" means

A plain-language definition of pre-warmed mailboxes and domains, and how EmailPal's version differs from an address that is merely aged, merely warmed, or a rented Google seat.

Pre-warmed vs fresh mailboxes

Fresh mailboxes are new domains and inboxes you provision and warm yourself. Pre-warmed mailboxes are already aged, authenticated and placement-tested. EmailPal sells both: register or BYO plus $0.60 warming, or lease pre-warmed inventory at $3/mo.

Pre-warmed vs email warmup

Email warmup builds reputation on a mailbox you already have. Pre-warmed mailboxes have already finished that ramp. EmailPal warmup is $0.60/mo; pre-warmed leases are $3/mo with warming included and 15 cold emails a day from day one.

How to claim pre-warmed inboxes

Step-by-step instructions for leasing pre-warmed inboxes from the EmailPal dashboard, the REST API and the MCP server.

Pre-warmed billing and the 90-day term

$3 per inbox per month, 90-day minimum, no double warming charge, and what releasing an inbox does to the invoice.

Email warming by EmailPal

How EmailPal warming works: $0.60 per inbox per month, real Gmail, Yahoo and AOL seed accounts, placement-graded graduation, spam rescue and weekend throttling. Campaign-ready is a measured inbox rate, not a calendar date.

What is email warmup and how it works

Email warmup explained: why new mailboxes get filtered, what a ramp is, how providers actually learn, and how EmailPal decides a mailbox is ready using measured inbox placement rather than a 14-day timer.

When is a mailbox ready to send?

An EmailPal mailbox is ready for cold email when warming reports campaign-ready placement — not after a fixed number of days. Pre-warmed leases skip that wait and can send 15 emails a day as soon as you claim them.

Enable, pause or resume warming

How to turn EmailPal warming on or off per mailbox, what pause does to the ramp, and how Slow-Ramp differs from paused.

Troubleshooting failed warmup

Warming fails when authentication is wrong, the mailbox cannot send or receive, placement stays in spam, or a bounce trips an automatic hold. This page is the EmailPal checklist — not a calendar wait.

Campaign-ready vs a number of days

EmailPal calls a mailbox campaign-ready from measured inbox placement, not from a 14-day timer. Typical times are still 14+ days (7 on aged domains). This is the metric behind "when can I send?"

Do warmup emails count toward sending limits?

Warmup messages are separate from your cold-email cap. EmailPal's 40/day plan limit and 15/day pre-warmed limit count campaign mail, not the warming conversations running in the background.

Warmup bounce and disabled warmup

If a warmup message bounces, EmailPal can disable warming on that mailbox so we stop hitting a broken address. Fix authentication, credentials or the mailbox itself, then resume.

Warm Gmail, Outlook or your own server

EmailPal warming is priced per inbox, not per host. Connect Google, Microsoft 365 or any SMTP/IMAP mailbox for $0.60/mo and the same seeds.

How to Set Up DNS Records (MX, SPF, DKIM, DMARC)

EmailPal writes MX, SPF, dual DKIM and DMARC p=reject for you, then re-verifies them on public resolvers. This page is the full setup guide: what each record does, what we publish, BYO copy-paste rules, and how to debug a red check.

SPF, DKIM, DMARC and MX

What EmailPal writes for SPF, dual DKIM, DMARC p=reject and MX, why we re-verify against public resolvers, and what to do when a check fails. This is the primer; the setup walkthrough is the Instantly-titled DNS article.

What is SPF?

SPF (Sender Policy Framework) is a DNS TXT record that lists which servers may send email for your domain. EmailPal publishes a hard-fail SPF that includes our sending hosts, then re-verifies it publicly.

What is DKIM?

DKIM (DomainKeys Identified Mail) is a cryptographic signature on each message. EmailPal publishes two keys per domain — RSA-2048 and Ed25519 — and signs outbound mail with them.

What is DMARC?

DMARC tells receivers what to do when SPF or DKIM fail, and whether the From domain aligns. EmailPal sets p=reject on sending domains so unauthenticated mail claiming to be you is not delivered.

DNS verification failed

What a failed SPF, DKIM, DMARC or MX check means, why we query public resolvers, and how to fix BYO domains.

DKIM not validating

DKIM fails when a selector TXT is missing, truncated, still propagating, or looking up against the wrong nameserver. EmailPal publishes rsa._domainkey and ed._domainkey and re-checks both on public resolvers.

Why DMARC is p=reject

EmailPal sets DMARC p=reject on sending domains so unauthenticated mail is refused. Why we do not offer p=none for hosted sending.

How to verify an email list before sending

Upload or API-verify the list before the first campaign mail. EmailPal probes catch-alls over SMTP (RCPT TO only, nothing delivered) and returns six verdicts so you are not paying for bounces with reputation.

List verification by EmailPal

EmailPal verifies addresses before you send so catch-alls and disabled mailboxes do not become bounces on a warmed IP. Six verdicts, SMTP probes that never deliver a message, daily allowances on every plan, and the same engine on the dashboard, REST and MCP.

Six verification verdicts

What valid, catch-all, unknown, role, full mailbox and disabled mean on an EmailPal verification result — and whether you should send to each one.

What is a catch-all email?

A catch-all (accept-all) domain accepts mail to any local-part, so "is this person real?" cannot be answered from SMTP. EmailPal flags catch-alls as their own verdict instead of calling them valid.

Catch-all detection

How EmailPal detects catch-all domains by probing a mailbox that cannot exist before trusting RCPT TO on your contact. Catch-alls are their own verdict, never a valid you cannot rely on.

Cold email deliverability guide

The EmailPal deliverability checklist: authenticate the domain, warm or lease pre-warmed mailboxes, keep volume per inbox modest, verify the list, and treat placement as a measurement. This is the page for why cold email goes to spam and what to do about it.

Why emails go to spam

Cold email lands in spam when the domain is unknown or burned, authentication fails, the list bounces, volume per mailbox is too high, or the copy matches a spam fingerprint. Fix infrastructure first, then the list, then the send pattern.

Sending limits per mailbox

Default cold-email caps: 40 per day on plan mailboxes, 15 per day on pre-warmed leases, and why more volume means more inboxes not a higher cap. Warming traffic does not count.

Isolated IP pools

EmailPal runs four isolated IP pools so one customer's list does not define another customer's reputation. Dedicated IPs are $20/mo on Growth and Scale.

IP and domain blacklists

A listing on Spamhaus or a similar DNSBL can reject mail even when SPF and DKIM pass. Check the domain and the sending IP, request delisting only if the listing is real, and do not keep sending through a listed name.

What are sender bounces?

A sender bounce means the sending mailbox was rejected — quota exceeded, mailbox disabled, authentication failed — not that the recipient was invalid. Fix the sender before you resume volume.

How to check and improve your domain reputation

What domain reputation is, how EmailPal's authentication and warming affect it, and what to do if placement drops. Age is not reputation; measured conversations are.

Secondary sending domains for cold email

Send cold email from domains you own that are not your primary company website. EmailPal will register or host those secondary domains, authenticate them, and warm the mailboxes so a bounce storm does not take down acme.com.

Google and Yahoo sender requirements

Gmail and Yahoo require authenticated mail (SPF, DKIM, DMARC), one-click unsubscribe for bulk, and a low spam-rate. EmailPal writes SPF, dual DKIM and DMARC p=reject on hosted domains. You still owe a clean list and an unsubscribe story in the sequencer you connect.

MCP server and REST API

EmailPal exposes the same platform over a REST API and an MCP server (npx -y @emailpal/mcp). How to get a key, what the tools cover, and how read-only mode works.

Create an API key

How to create an EmailPal API key, why we only show it once, and how to use it with REST and MCP.

Connect the MCP server

Point Claude Desktop or Cursor at npx -y @emailpal/mcp with an API key. Read-only mode hides every mutating tool.

Pricing, plans and mailbox overages

EmailPal pricing: Starter $69, Growth $189, Scale $499, $1 mailbox overage, $0.60 warming, $3 pre-warmed leases, domain slots and verification allowances.

How billing works

How EmailPal invoices a month: plan fee, $1 mailbox overage, $0.60 warming, $3 pre-warmed leases, dedicated IPs and verification blocks.

How to change billing details

Update the card, billing email and company details from EmailPal billing, which is powered by Stripe. Plan, mailbox overage, warming and pre-warmed leases all invoice to that payment method.

Payment methods

EmailPal bills through Stripe. Use a major credit or debit card. Plans, mailbox overages, warming and pre-warmed leases charge the same saved method.

Cancel your subscription

How to cancel EmailPal billing, what happens to hosted mailboxes vs leased pre-warmed inventory, and how to export credentials first.

Open a support ticket

How to reach EmailPal support from an account, what to include (job ids, domain names), and what the public help center is for.

Reset your password

How to reset an EmailPal login password from the forgot-password page. Recovery mail is sent on a separate transactional path from customer sending IPs.

Acceptable use

The short version of EmailPal's acceptable use rules: no spam, harvested lists, or content that gets pools listed. Full policy is on the legal page.